Privacy Notice

  • “Personal Information” refers to information that identifies or can reasonably be linked to an individual or child. This may include:

    • Identifiers: Name, address, phone number, email address

    • Child Information: Child’s name, date of birth, age, gender

    • Health & Safety Information: Allergies, medical conditions, immunization records, emergency contacts (provided by parent/guardian)

    • Enrollment & Administrative Information: Attendance records, authorization forms, subsidy eligibility documentation

    • Payment-Related Information: Billing records (payment processing is handled by third-party, secure providers; we do not store full payment details)

    • Digital Information: Website usage data such as IP address, browser type, or cookies

    We do not knowingly collect personal information from children through our public website.

  • We collect personal information about children only with verified consent from a parent or legal guardian, and only to the extent necessary to provide safe, appropriate, and licensed childcare services. Certain information is required by licensing and health regulations. If required information is not provided, we may be unable to offer care.

  • We may collect information:

    • Directly from you (forms, enrollment agreements, tours, communication)

    • Through secure digital platforms used for parent communication or updates

    • Automatically through our website (cookies, analytics)

    • From authorized third parties (e.g., government subsidy agencies, with consent)

  • We use Personal Information to:

    • Provide childcare and early learning services

    • Communicate with families regarding schedules, updates, and care needs

    • Ensure child safety, health, and well-being

    • Meet licensing, legal, and regulatory requirements

    • Manage enrollment, billing, and administrative operations

    • Improve our programs, services, and website functionality

    We do not sell Personal Information.

  • By providing your contact information, you consent to receive service-related communications (such as reminders, updates, and notices). You may opt out of non-essential communications at any time. Message and data rates may apply depending on your carrier.

  • We maintain reasonable administrative, technical, and physical safeguards to protect Personal Information. Access is limited to authorized individuals who require information to perform their duties. While we strive to protect your data, no system can guarantee absolute security.

  • We may share Personal Information only when necessary and permitted by law, including:

    • With service providers who support operations (under confidentiality agreements)

    • With licensing agencies or health authorities as required

    • To comply with legal obligations or court orders

    • In connection with a business transition (if applicable)

  • You may request to:

    • Access or update your Personal Information

    • Correct inaccuracies

    • Request deletion of information where legally permitted

    • Opt out of certain communications

    Requests may be made by contacting us directly.

  • Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing information.

  • We may update this Privacy Notice from time to time. Changes will be effective immediately upon posting. Continued use of our Services indicates acceptance of the updated notice.

  • If you have questions about this Privacy Notice or your privacy rights, please contact:

    LUMIINEST LEARNING
    📧 info@lumiinestlearning.com

At LUMIINEST LEARNING, we value your trust and are committed to protecting your privacy with the same care and responsibility we provide to the children and families we serve. This Privacy Notice explains how we collect, use, store, and protect personal information when you interact with us—whether in person, online, or through our services.

This Privacy Notice forms part of our Terms of Use and applies to all families, guardians, and individuals who access our website, enroll in our programs, or communicate with us (collectively, the “Services”).

By accessing our website, submitting inquiries, enrolling a child, or otherwise providing information to LUMIINEST LEARNING, you consent to the collection and use of information as described in this Privacy Notice. If you do not agree with these practices, certain services may not be available to you.